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Customer Service Advisor
This job has expired, and cannot be applied for.
- Posted By: First 4 Personnel Ltd
-
Address:
- 32 High Street
- Guildford
- GU1 3EL
- Contact: 01483 829829
- Date Posted: 5th Nov 2008
- Salary: £20000 per annum + excellent benefits
- Location: London
- Reference Code: 0809-45
- Views Since Posting: 181
- Full Description:
Customer Service Advisor
Stockport
£20,000 + excellent benefits
Customer Service Support / Helpdesk Executive to provide 1st line support to clients with regard to their payroll, resolve issues, assist with processing procedures and provide product knowledge.
Duties will include
answering calls and emails from clients,
talking through issues and queries to resolution
logging query on system
providing telephone based training
updating client on new product releases and legislative changes
Take responsibility to ensure all client phone calls, emails, faxes are fully investigated and recorded through to completion.
Responsible for escalating any enquiry to 2nd line where appropriate.
Must have proven experience in customer service industry and telephone handling, knowledge or interest in payroll, good level of education and PC literate with solid steady career history.
Starting salary £20,000 - £21,000 (depending on payroll knowledge), + excellent benefits scheme and opportunity to develop career within medium sized expanding organisation.
When applying; please make sure you include a contact email and telephone number, as well as your required salary, notice period and whether or not you have transport.
First 4 Personnel are an established Recruitment Consultancy, Surrey-based, providing a full recruitment solution of temporary and permanent staff within the Surrey and Hampshire area, over 4 divisions:
Accountancy & Finance; Sales & Marketing; Commercial & Office; IT & Executive.
For more permanent, contract or temporary job opportunities in the Guildford, Farnham, Farnborough, Camberley, Weybridge, Woking, Staines and West Byfleet areas please check our website.
You must reside in UK and be able to produce evidence of eligibility to work in UK. First 4 Personnel does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as a Recruitment Agency in relation to permanent roles.
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