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Customer Helpdesk - Leeds City Centre
This job has expired, and cannot be applied for.
- Posted By: Huntress Commercial
-
Address:
- Imperial House
- 15 - 19 Kingsway
- London
- WC2B 6UN
- Contact: 020 7744 1300
- Date Posted: 3rd Dec 2008
- Salary: £14700 per annum + Excellent benefits package
- Location: London
- Reference Code: CK/HelpdeskCust
- Views Since Posting: 71
- Full Description:
Title: Customer Helpdesk Salary: £14,700
This is a fantastic opportunity to work in a 'recession proof' industry sector for a rapidly expanding forward thinking employer. The Customer Helpdesk Advisor will be based in a busy department as part of a team of four staff dealing with incoming telephone queries. Please apply for this role if you have previous customer service experience.
The Role:
You will be handling incoming calls and emails by recording details of users issues. You will then subsequently resolve queries when possible and escalate problems to relevant areas if needed whilst maintaining a high level of service to the users.
Who we're looking for:
A lovely, enthusiastic, good communicator who is also a team player would be perfect for this role and would also fit in very well with the existing team!
The right person for this role will have previous experience of working within a customer service environment. Financial industry experience/knowledge would also be an advantage. An ability to provide basic IT support and supporting Microsoft Windows 2000 and XP would also be helpful.
Hours of work:
7.30am - 6.00pm Monday to Friday on a rostered basis. Core working hours are generally Monday - Friday 8.30-5.00pm
Location:
Based within Leeds Centre close to local amenities and transport routes
Benefits:
A fantastic benefits package applies to this role including 26 days holiday, BUPA, pension scheme and a subsidised canteen.
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation.
PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.
We are acting as a Recruitment Business in relation to this role.
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